Drug and Alcohol Testing Locations - Richmond, TX
Urine | Hair | DOT | Oral Fluid | Alcohol/ETG | Occupational Health
Ensuring Workplace Safety and Compliance in Richmond, TX
National Workforce Screenings provides a wide array of drug and alcohol testing services designed to enhance safety and adhere to regulatory standards. By curbing the risk of accidents and promoting a drug-free work setting, these tests fulfill federal mandates, particularly those set by the Department of Transportation (DOT). Based in Richmond, TX, we aim to empower businesses and organizations to maintain a safe environment through reliable testing to meet both federal requirements and local regulatory compliance.Lab Address: 7101 W GRAND PKWY S RICHMOND, TX 77407
Phone Number: (800) 315-1519
Lab Address: 5510-A W GRAND PKWY S RICHMOND, TX 77406
Phone Number: (800) 315-1519
Lab Address: 1705 JACKSON ST RICHMOND, TX 77469
Phone Number: (800) 315-1519
Lab Address: 1601 MAIN ST STE 405 RICHMOND, TX 77469
Phone Number: (800) 315-1519
Lab Address: 1601 Main St Ste 208 Richmond, TX 77469
Phone Number: (800) 315-1519
Lab Address: 6501 S FRY RD STE 1000 KATY, TX 77494
Phone Number: (800) 315-1519
Lab Address: 10705 SPRING GREEN BLVD STE 600 KATY, TX 77494
Phone Number: (800) 315-1519
Lab Address: 4114 AVENUE H ROSENBERG, TX 77471
Phone Number: (800) 315-1519
Lab Address: 3926 AVENUE H STE 11 ROSENBERG, TX 77471
Phone Number: (800) 315-1519
Lab Address: 1730 B F Terry Blvd Ste 302 ROSENBERG, TX 77471
Phone Number: (800) 315-1519
Lab Address: 2520 B F TERRY BLVD ROSENBERG, TX 77471
Phone Number: (800) 315-1519
Lab Address: 24601 Southwest Freeway STE 100 Rosenberg, TX 77471
Phone Number: (800) 315-1519
Lab Address: 1730 BF Terry Blvd Suite 702 ROSENBERG, TX 77471
Phone Number: (800) 315-1519
Lab Address: 21700 KINGSLAND BLVD KATY, TX 77450
Phone Number: (800) 315-1519
Lab Address: 21660 KINGSLAND BLVD KATY, TX 77450
Phone Number: (800) 315-1519
Lab Address: 21238 KINGSLAND BLVD KATY, TX 77450
Phone Number: (800) 315-1519
Lab Address: 13811 CHARTERHOUSE WAY SUGAR LAND, TX 77498
Phone Number: (800) 315-1519
Lab Address: 16902 SOUTHWEST FWY SUGAR LAND, TX 77479
Phone Number: (800) 315-1519
Lab Address: 3531 TOWN CENTER BLVD S STE 101 SUGARLAND, TX 77479
Phone Number: (800) 315-1519
Lab Address: 16545 Southwest Frwy #225 SUGAR LAND, TX 77479
Phone Number: (800) 315-1519
Lab Address: 16062 SOUTHWEST FWY STE 2 SUGAR LAND, TX 77479
Phone Number: (800) 315-1519
Lab Address: 1201 LAKEVIEW DR SUGAR LAND, TX 77478
Phone Number: (800) 315-1519
Lab Address: 1235 LAKE POINTE PKWY # 102 SUGAR LAND, TX 77478
Phone Number: (800) 315-1519
Lab Address: 1111 GILLINGHAM LN SUGAR LAND, TX 77478
Phone Number: (800) 315-1519
Lab Address: 1844 SNAKE RIVER RD STE A KATY, TX 77449
Phone Number: (800) 315-1519
Lab Address: 15259 Southwest Freeway Sugar Land, TX 77478
Phone Number: (800) 315-1519
Lab Address: 1403 HIGHWAY 6 STE 100 SUGAR LAND, TX 77478
Phone Number: (800) 315-1519
Lab Address: 14023 SOUTHWEST FWY SUGAR LAND, TX 77478
Phone Number: (800) 315-1519
Lab Address: 19728 SAUMS RD STE 179 HOUSTON, TX 77084
Phone Number: (800) 315-1519
Lab Address: 3151 HIGHWAY 6 SUGAR LAND, TX 77478
Phone Number: (800) 315-1519
Lab Address: 10521 CORPORATE DR STAFFORD, TX 77477
Phone Number: (800) 315-1519
Lab Address: 1398 ELDRIDGE PKWY STE 113 HOUSTON, TX 77077
Phone Number: (800) 315-1519
Lab Address: 12121 Richmond Ave Ste 124 Houston, TX 77082
Phone Number: (800) 315-1519
Lab Address: 2550 GRAY FALLS DR STE 120 HOUSTON, TX 77077
Phone Number: (800) 315-1519
Lab Address: 3727 GREENBRIAR DR STE 403 STAFFORD, TX 77477
Phone Number: (800) 315-1519
Lab Address: 11807 WESTHEIMER RD STE 560 HOUSTON, TX 77077
Phone Number: (800) 315-1519
Lab Address: 14770 MEMORIAL DR STE 100 HOUSTON, TX 77079
Phone Number: (800) 315-1519
Lab Address: 9380 W SAM HOUSTON PKWY S Ste 300 HOUSTON, TX 77099
Phone Number: (800) 315-1519
Lab Address: 8101 W SAM HOUSTON PKWY S STE 100 HOUSTON, TX 77072
Phone Number: (800) 315-1519
Lab Address: 6360 W SAM HOUSTON PKWY N STE 200 HOUSTON, TX 77041
Phone Number: (800) 315-1519
Lab Address: 2929 WOODLAND PARK DR HOUSTON, TX 77082
Phone Number: (800) 315-1519
Lab Address: 8104 SOUTHWEST FWY STE E HOUSTON, TX 77074
Phone Number: (800) 315-1519
Lab Address: 10039 BISSONNET ST Ste 120 HOUSTON, TX 77036
Phone Number: (800) 315-1519
Lab Address: 14045 MEMORIAL DR HOUSTON, TX 77079
Phone Number: (800) 315-1519
Lab Address: 9543 BISSONNET ST HOUSTON, TX 77036
Phone Number: (800) 315-1519
Lab Address: 6840 HIGHWAY 6 MISSOURI CITY, TX 77459
Phone Number: (800) 315-1519
Lab Address: 17738 SUNSET RIVER LN HOUSTON, TX 77084
Phone Number: (800) 315-1519
Lab Address: 9000 SOUTHWEST FWY STE 180 HOUSTON, TX 77074
Phone Number: (800) 315-1519
Lab Address: 16125 Cairnway Dr Ste 106 Houston, TX 77084
Phone Number: (800) 315-1519
Lab Address: 8313 SOUTHWEST FWY STE 111 HOUSTON, TX 77074
Phone Number: (800) 315-1519
Lab Address: 8200 Wednesbury Lane Suite # 4 Houston, TX 77074
Phone Number: (800) 315-1519
Lab Address: 9701 RICHMOND AVE STE 115 HOUSTON, TX 77042
Phone Number: (800) 315-1519
Lab Address: 2428 TEXAS PKWY MISSOURI CITY, TX 77489
Phone Number: (800) 315-1519
Lab Address: 10807 Shawnbrook Dr Houston, TX 77071
Phone Number: (800) 315-1519
Lab Address: 1511 UPLAND DR STE 100 HOUSTON, TX 77043
Phone Number: (800) 315-1519
Lab Address: 2600 S GESSNER RD STE 205 HOUSTON, TX 77063
Phone Number: (800) 315-1519
Lab Address: 11621A KATY FWY HOUSTON, TX 77079
Phone Number: (800) 315-1519
Lab Address: 3006 SCHOOL ST NEEDVILLE, TX 77461
Phone Number: (800) 315-1519
Lab Address: 7545 S BRAESWOOD BLVD HOUSTON, TX 77071
Phone Number: (800) 315-1519
Lab Address: 7447 HARWIN DR STE 102 HOUSTON, TX 77036
Phone Number: (800) 315-1519
Lab Address: 3001 Fondren Rd STE G Houston, TX 77063
Phone Number: (800) 315-1519
Lab Address: 2500 FONDREN RD STE 120 HOUSTON, TX 77063
Phone Number: (800) 315-1519
Lab Address: 2450 FONDREN RD STE 125 HOUSTON, TX 77063
Phone Number: (800) 315-1519
Lab Address: 8720 HIGHWAY 6 STE 400 MISSOURI CITY, TX 77459
Phone Number: (800) 315-1519
Lab Address: 6065 HILLCROFT ST STE 208 HOUSTON, TX 77081
Phone Number: (800) 315-1519
Lab Address: 6545 SOUTHWEST FWY HOUSTON, TX 77074
Phone Number: (800) 315-1519
Lab Address: 6535 SOUTHWEST FWY HOUSTON, TX 77074
Phone Number: (800) 315-1519
Lab Address: 6440 HILLCROFT ST STE 104 HOUSTON, TX 77081
Phone Number: (800) 315-1519
Lab Address: 9110 BARKER CYPRESS RD CYPRESS, TX 77433
Phone Number: (800) 315-1519
Lab Address: 1415 S VOSS RD STE 110-520 ON-SITE ONLY HOUSTON, TX 77057
Phone Number: (800) 315-1519
Lab Address: 5420 DASHWOOD DR STE 205 HOUSTON, TX 77081
Phone Number: (800) 315-1519
Lab Address: 5901 WESTHEIMER RD STE W HOUSTON, TX 77057
Phone Number: (800) 315-1519
Lab Address: 2425 Fountain View Dr Ste 160 HOUSTON, TX 77057
Phone Number: (800) 315-1519
Lab Address: 12401 S POST OAK RD STE 235 HOUSTON, TX 77045
Phone Number: (800) 315-1519
Lab Address: 4936 BEECHNUT ST HOUSTON, TX 77096
Phone Number: (800) 315-1519
Lab Address: 6565 WEST LOOP S STE 525 BELLAIRE, TX 77401
Phone Number: (800) 315-1519
Lab Address: 8100 HIGHWAY 6 N STE E HOUSTON, TX 77095
Phone Number: (800) 315-1519
Lab Address: 17410 NORTHWEST FWY HOUSTON, TX 77040
Phone Number: (800) 315-1519
Lab Address: 4635 SOUTHWEST FWY STE 575W HOUSTON, TX 77027
Phone Number: (800) 315-1519
Lab Address: 9180 KATY FWY STE 200 HOUSTON, TX 77055
Phone Number: (800) 315-1519
Lab Address: 14825 Northwest Fwy Suite 800 Houston, TX 77040
Phone Number: (800) 315-1519
Lab Address: 14825 NORTHWEST FWY STE 800 HOUSTON, TX 77040
Phone Number: (800) 315-1519
Lab Address: 13141 FM 1960 RD W STE 500 HOUSTON, TX 77065
Phone Number: (800) 315-1519
Lab Address: 5568 WESLAYAN ST HOUSTON, TX 77005
Phone Number: (800) 315-1519
Lab Address: 3637 W ALABAMA ST STE 100 HOUSTON, TX 77027
Phone Number: (800) 315-1519
Lab Address: 1214 N POST OAK RD STE 100 HOUSTON, TX 77055
Phone Number: (800) 315-1519
Lab Address: 1000 N POST OAK RD BLDG G STE 100 HOUSTON, TX 77055
Phone Number: (800) 315-1519
Lab Address: 11097 NORTHWEST FWY STE C HOUSTON, TX 77092
Phone Number: (800) 315-1519
Lab Address: 10961 NORTHWEST FWY HOUSTON, TX 77092
Phone Number: (800) 315-1519
Lab Address: 11301 fallbrook # 126 HOUSTON, TX 77065
Phone Number: (800) 315-1519
Lab Address: 9200 Hempstead Rd Ste 137 HOUSTON, TX 77008
Phone Number: (800) 315-1519
Lab Address: 1036 N Circle St Ste 101 Sealy, TX 77474
Phone Number: (800) 315-1519
Lab Address: 10655 STEEPLETOP DR HOUSTON, TX 77065
Phone Number: (800) 315-1519
Lab Address: 10680 Jones Road, Suite 200 Houston, TX 77065
Phone Number: (800) 315-1519
Lab Address: 7515 Main Street, Suite 190 Houston, TX 77054
Phone Number: (800) 315-1519
Lab Address: 25801 HIGHWAY 290 CYPRESS, TX 77429
Phone Number: (800) 315-1519
Lab Address: 10906 FM 1960 West Houston, TX 77070
Phone Number: (800) 315-1519
Lab Address: 7580 FANNIN ST ste 180 HOUSTON, TX 77054
Phone Number: (800) 315-1519
Lab Address: 7000 FANNIN ST STE 1620 HOUSTON, TX 77030
Phone Number: (800) 315-1519
Lab Address: 5535 MEMORIAL DR STE B HOUSTON, TX 77007
Phone Number: (800) 315-1519
Lab Address: 2207 LAZYBROOK DR HOUSTON, TX 77008
Phone Number: (800) 315-1519
Lab Address: 6624 FANNIN ST STE 1980 HOUSTON, TX 77030
Phone Number: (800) 315-1519
Lab Address: 2000 NORTH LOOP W STE 200 HOUSTON, TX 77018
Phone Number: (800) 315-1519
Lab Address: 1919 North Loop W Ste 125 Houston, TX 77008
Phone Number: (800) 315-1519
Lab Address: 5151 KATY FWY STE 170 HOUSTON, TX 77007
Phone Number: (800) 315-1519
Employers | Individuals | Families
National Workforce Screenings provides comprehensive drug and alcohol testing services for employers and individuals to promote workplace safety, meet compliance requirements, and support legal or personal needs for testing. Implementing a Drug Testing program helps prevent accidents, ensures a drug-free workplace, and meets Federal mandates such as those outlined by the Department of Transportation (DOT)
Drug Testing Services
Alcohol Testing Services
Hair Follicle Drug Testing Services
Probation Drug Testing Services
Court Ordered Drug Testing Services
Occupational Health Services
Background Check Services
Customized Testing Options Available l Discounts available for Bulk Purchases l Onsite Drug Testing Services
Urine Drug Testing in Richmond, TX
Urine drug testing is a straightforward, precise, and budget-friendly approach for detecting drugs within the body. By examining urine samples for metabolites, this method delivers reliable outcomes that adhere to workplace safety, DOT, and regulatory standards. Employers, organizations, and individuals in Richmond, TX prefer this method due to its capacity to identify various substances quickly, making it a trustworthy option for those seeking efficient drug screening services that provide assurance in maintaining compliance and safety.
Effective Alcohol Testing in Richmond, TX
Alcohol testing in Richmond, TX measures the ethanol concentration to gauge current alcohol levels. Primarily designed to detect recent consumption, this method supports DOT programs and employment screenings in safety-sensitive positions. In Richmond, TX, where safety is paramount, alcohol testing is crucial for ensuring compliance, particularly in sectors where immediate impairment detection is pivotal.
Hair Follicle Drug Testing in NH
Hair follicle drug testing offers an extended view of drug usage by examining hair samples for remnants from the bloodstream as hair grows. Given that hair grows about ½ inch monthly, this method secures a comprehensive 90-day detection period. It's pivotal for maintaining workplace integrity, supporting judicial orders, and fulfilling compliance programs. In Richmond, TX, this method is indispensable for employers, legal entities, and organizations committed to safety and compliance standards.
Regulated DOT Testing in Richmond, TX
In Richmond, TX, DOT drug testing is an essential federally mandated initiative supervised by the U.S. Department of Transportation under regulation 49 CFR Part 40. Spanning across varied transportation sectors like commercial trucking, aviation, mass transit, maritime, pipeline, and railroads in Richmond, TX, it includes distinct regulations enforced by each DOT agency and the U.S. Coast Guard. Compliance for safety-sensitive workers is crucial, ensuring adherence to these stringent regulatory standards.
Precision in DOT Random Testing Programs in Richmond, TX
Richmond, TX follows DOT guidelines requiring random drug and alcohol testing for individuals performing safety-sensitive functions, not merely based on job titles. Roles like supervisor or independent contractor don’t qualify by title. Only safety-sensitive employees participate in DOT random pools. Separation of DOT and non-DOT testing programs is critical for upholding regulatory standards. We cater to all DOT agencies with our random testing services.
In Richmond, TX, DOT and FMCSA mandates require all Commercial Driver's License (CDL) holders to undergo a thorough DOT physical examination to secure a CDL medical card. Eligibility hinges on passing this exam, followed by the completion of a DOT Medical Examination Report. Typically, a DOT medical card retains validity for 24 months, necessitating renewal through subsequent physical examinations. This structured procedure underscores the importance of ensuring CDL drivers in Richmond, TX remain healthy, able, and compliant with federal health standards for roadway safety.
Probation Drug Testing in Richmond, TX
In Richmond, TX, probation drug testing is a steadfast tool for verifying adherence to court mandates. Emphasizing accountability, it supports individuals in exhibiting compliance, essential for public safety. Swift results and legally admissible records make it integral to Richmond, TX's justice system. Ensuring accountability and supporting rehabilitation efforts, these tests provide a reliable measure for courts to assess adherence to probationary conditions.Court-Ordered Drug Testing in DC: Legal Compliance
- Essential in the Richmond, TX's legal system, conducting these tests supports adherence to court requirements.
- Varied testing types, including urine and hair, ensure accurate, defensible results critical for decisions in criminal and custody cases.
- Timely execution and reporting prevent severe repercussions, providing a thorough, trusted pathway to uphold judicial directives.
Fingernail Drug Testing in Richmond, TX
In Richmond, TX, fingernail drug testing is a validated method pinpointing drug and alcohol indicators over lengthy timeframes. By absorbing substances into the nail matrix, this test identifies historic drug use, encompassing lots of drugs. This thorough approach provides an extended detection timeline, forming a crucial role in monitoring and compliance.
Occupational Health Testing in Richmond, TX
Comprehensive evaluations ensure employees’ physical and mental capabilities for their roles. Richmond, TXn employers routinely implement these tests pre-employment, during tenure, or post-incident, prioritizing workplace safety and minimizing risk through thorough assessments.
Drug Free Workplace Policy Development
Richmond, TX's Drug-Free Workplace Initiatives
Successful Drug-Free Workplace initiatives in Richmond, TX involve far more than mere testing, requiring adherence to a fully encompassing program outlined by state criteria. The myriad benefits include amplified productivity, diminished absentee rates, and fostering a positive work culture. With potential workers' compensation premium incentives, employers remain committed to sustaining safety standards and business efficacy.
Industry Training Programs
We provide Richmond, TX-based DOT and non-DOT specimen collector training for collection site personnel and mobile testing professionals. Our flagship 4-hour self-paced online course certifies participants for DOT and non-DOT collections. To gain DOT certification, participants must also complete five error-free proficiency assignments included in the program. This ensures collectors are adequately trained, upholding the standards and requirements of drug and alcohol testing services across Richmond, TX, thereby contributing to state and federal compliance and workforce safety.
Drug Testing Statistics in the United States
Drug testing across the U.S. workforce has experienced notable shifts in recent years, with rising positivity rates, evolving drug trends, and increased attempts to circumvent testing procedures. Below is a summary of key workplace drug testing statistics and trends impacting employers nationwide.
Overall drug test positivity
Overall drug test positivity in the U.S. workforce has reached its highest levels in more than two decades. Positivity rates hovered around 4.6% in 2021 and 2022, then increased to approximately 5.7% in 2022 and 2023, marking a significant rise from historic lows of 3.5% between 2010 and 2012. Specimen Tampering on the Rise: Attempts to undermine the drug testing process have increased sharply. In 2023, substituted urine specimens surged by more than 600% compared to the previous year, reaching record highs. Invalid urine specimens also rose substantially, increasing by more than 45%, highlighting growing challenges in specimen integrity.
Marijuana Trends
Sustained Increase in Positivity Marijuana positivity rates continue to climb, reaching the highest levels ever recorded in both the general workforce and post-accident testing populations. Impact of Legalization: In states where recreational marijuana is legal, workforce marijuana positivity rates were significantly higher—approximately 5.7% in 2022—compared to the national average of 4.3%. Conversely, marijuana positivity rates declined among federally regulated, safety-sensitive employees, likely due to the deterrent effect of consistent, mandated testing. Post-Accident Positivity Growth: Post-accident marijuana positivity in the general workforce reached a 25-year high in 2022 and continues to rise, reflecting an increase of more than 114% between 2015 and 2023.
Trends in Other DrugsAmphetamines: Amphetamine positivity has shown a steady upward trend, increasing notably from 2021 to 2022, with higher rates observed in certain sectors such as education services. Standard testing does not differentiate between prescribed and illicit use. Opiates: Overall positivity for opiates, including codeine and morphine, has declined over the past five years. Heroin and related opiates also experienced decreases in positivity across the general workforce. Cocaine: Cocaine positivity showed a slight increase in 2022 but remains lower than levels reported in prior years, continuing a longer-term downward trend.
Workplace Drug Testing Landscape
Widespread Adoption: Approximately 63% of employers conduct some form of drug or alcohol testing, a figure that has remained relatively stable over time. Preferred Testing Methods: Urine drug testing remains the most widely used method, implemented by roughly 85% of organizations, followed by oral fluid and hair testing. Note: These statistics focus primarily on workplace drug testing and may not fully reflect substance use trends in the general population. Reporting methodologies may vary by organization and industry.
National Workforce Screenings is committed to providing fast, accurate, and confidential drug and alcohol testing services nationwide. All specimens are processed through SAMHSA-certified laboratories, and Medical Review Officer (MRO) verification is available when required. Whether you are an employer focused on maintaining a safe, drug-free workplace or an individual seeking testing for personal, legal, or professional reasons, our experienced team is here to guide you every step of the way.
DOT Consortium
Join our DOT consortium for hassle-free compliance, random testing management, and reliable driver safety solutions.
Drug Testing Near Me: Top 10 FAQs
These are the most common questions people ask when searching for “drug testing near me” — covering cost, walk-ins, turnaround time, test types, and what to expect at your appointment.
1) Where can I get a drug test near me today?
Many clinics offer same-day appointments and walk-ins for common tests like urine, hair, and alcohol testing. The fastest option is to book the nearest collection site and arrive with your authorization (if required) and a valid ID.
2) How much does a drug test cost?
Pricing depends on the test type (urine, hair, oral fluid, blood), the panel (5-panel, 10-panel, etc.), and whether confirmation testing or Medical Review Officer (MRO) review is required. Many providers offer bundled pricing for employers.
3) How long does it take to get drug test results?
Turnaround varies by method and whether results require confirmation. Many labs report negative screens quickly, while non-negative screens may take longer due to confirmation testing and review. Some providers note typical result windows of about 24–48 hours for many workplace tests, and confirmation can extend that timeframe.
4) Do I need an appointment, or can I walk in?
Many locations accept walk-ins, but scheduling an appointment can reduce wait times and help ensure the correct test is ordered. Some national providers recommend bringing (or showing) your confirmation/authorization to avoid delays.
5) What types of drug tests are available near me?
Common options include urine testing (most widely used), hair testing (longer detection window), oral fluid/saliva testing, blood testing (highly specific), and alcohol testing (breath or lab-based). The best choice depends on the reason for testing and the detection window needed.
6) What is the difference between a 5-panel and 10-panel drug test?
A 5-panel typically targets the most commonly tested drug categories, while a 10-panel adds additional classes. Employers, courts, and individuals choose panels based on policy, job role, or legal requirements.
7) What do I need to bring to my drug test appointment?
Bring a valid government-issued photo ID and any test authorization/registration information provided by your employer, court, or testing provider. If the test includes MRO review, having a current medication list (or prescription details) may be helpful if questions arise.
8) How long do drugs stay detectable on a urine, hair, or saliva test?
Detection windows vary by substance, test type, frequency of use, metabolism, and other factors. In general, urine and oral fluid are used for more recent detection, while hair testing can provide a longer lookback period. Your testing provider can recommend the best method based on your purpose (employment, legal, DOT, personal).
9) Can I eat, drink, or take medications before a drug test?
Most tests do not require fasting. Continue prescribed medications as directed by your physician. If MRO review is part of your test, you may be contacted to verify legitimate prescriptions if a result requires follow-up.
10) What happens if I miss my drug test or refuse to test?
Consequences depend on the reason for testing (employment policy, DOT requirements, probation/court order, etc.). Missing or refusing a required test can lead to disqualification, disciplinary action, or legal consequences. Always follow the instructions in your authorization and contact the requesting party immediately if you need to reschedule.
Customer Reviews
Jessica was fantastic. She coordinated my lab work, answered every question, and was genuinely kind. She also responded quickly and resolved an issue right away. I’ll absolutely use this company again—especially with how challenging the healthcare space is right now.
Another great experience ordering job-related testing. Yari was extremely helpful and thorough, helped me choose the right test, and scheduled me at a location close to home. Couldn’t have been easier—amazing customer service.
Outstanding experience thanks to Jessica. Friendly, patient, and very knowledgeable. She took time to understand what I needed and explained everything clearly.
Great experience thanks to Yari. She answered all my questions and made the process smooth and stress-free for my job-related test. She guided me step-by-step and kept everything simple.
Excellent scheduling service for drug and alcohol testing—organized, smooth, and professional. Great lab coverage and consistently outstanding support from the team.
I had trouble with the website at first, but once I spoke with Yari, everything turned around. She was incredibly helpful and made sure I got exactly what I needed.
I love NWFS. The website makes it easy to find tests, pricing is clear, and the information is simple to understand. It gives you the tools you need to choose the right option quickly.
Jessica is incredible—kind, calm, and fast. A location I was sent to was closed, and she immediately called multiple sites to find an open option. She made a stressful situation feel manageable.
Yari helped me with my pre-employment testing and was patient, friendly, and informative. She answered all my questions and made the process easy. I recommend this company based on the support I received.
Great experience from start to finish—quick, reliable, and they worked with me on price. We usually get people scheduled within a couple days and results came back within a few business days. Would use again.
Great experience thanks to Jessica. She was friendly, efficient, and made everything smooth. The interaction felt personal and professional from beginning to end.
Yari was excellent—clear, detailed, and thorough. I’ve called for months and she’s the only person who fully explained everything. I highly recommend asking for her if you need help.
Jessica was wonderful to work with. She helped me order my daughter’s test from start to finish and truly went above and beyond. Excellent customer service—highly recommend.
Jessica was very helpful and flexible. We had to change the testing date and location more than once, and she handled it all with professionalism and patience. Great support.
Jessica was very helpful and insightful. I respect how professionally they handle business. They treated me fairly and made the process straightforward.
Excellent experience working with Jessica. She was responsive, professional, and focused on solving my issue. Communication was clear throughout, and she followed through until everything was resolved.
Great experience with Yari and the Secure Screen team. They were very responsive and provided excellent help getting my new account set up. I’d recommend them to anyone entering the drug screening field.
Yari was very helpful and made fixing my issue quick and simple. Excellent customer service and a great representative of the company.